Customer Service

We recognise that sound communication skills along with the ability to provide consistent high quality service for customers is important to all employers. The ability to respond professionally and appropriately are behaviours that employers value and look for when recruiting. We therefore encourage this learning across all sector specialisms.

NCFE Level 2 Certificate in Customer Service 2013-14 Course Factsheet

For further information please contact Building Futures East on 0191 263 2752 or email