Fiona Hall
Fiona Hall Lead Internal Verifier
Fiona started her career as an assessor for The North East Chamber of Commerce in delivering apprenticeships in business administration and customer service. She has continued to work in the training sector for the past 12 years.
Fiona’s first role at BFE as Progression & Employability Support Coordinator saw her supporting learners back in to employment or further training as well as supporting young adults.
Fiona has since moved into a newly created role as Lead Internal Verifier and continues to be responsible for delivering Customer Service Level 2 and 3 qualifications as well as Business Administration. She also carries out internal verification on qualifications such as IT, Job Search and Interview Skills, CV Writing as well as for all of our Occupational Studies programmes. In addition to this, Fiona now manages the Internal and External Verification Process across all courses as well as coordinating the registration and claims procedures and continues to work as mentor to staff volunteers.